Frequently asked questions.
Last updated June 04,2024
Shipping FAQ
How long does shipping typically take?
Shipping typically takes around 5-7 business days.
Can I track my order during shipping?
Yes you can track your order through USPS website with your exclusive tracking number. You can also go to the bottom of our page to our footer and click the track order link.
What should I do if my package is lost or damaged during shipping?
Contact us via email at : retailonsaleinc@gmail.com
Do you offer international shipping?
No we do not sorry to break it to you.
Customer Service FAQ
How can I get in touch with your customer service team?
Contact us via email at Retailonsaleinc@gmail.com
What are your customer service hours?
Monday- Friday 10am- 6pm EST.
What are the specific contact methods for urgent emergencies and issue?
Contact us via email at : retailonsaleinc@gmail.com
How long does it typically take to receive a response through email inquiry ?
Typically would from 24-72 hours for email inquiry response.